Designing the Customer-Centric Organization: A Guide to Strategy, Structure, and Process
Language: English
Published by Jossey-Bass, 2005
- Hardcover
- Used
Seller: World of Books (was SecondSale), Montgomery, IL, U.S.A.World of Books (was SecondSale)
AbeBooks seller since December 20, 2007
Condition: Used - Very good
US$ 4.33
Quantity: 1 available
Add to basketItem description from seller
Offers business leaders a comprehensive customer-centric organizational model that shows how to put in place an infrastructure that is organized around the demands of the customer. This title includes information about structure, management processes, reward and management systems, and people practices.
Seller Inventory # 00099204530
- Title
- Designing the Customer-Centric Organization: A Guide to Strategy, Structure, and Process
- Author
- Jay R Galbraith
- Publisher
- Jossey-Bass
- Publication year
- 2005
- Condition
- Very Good
- Binding
- Hardback
- Language
- English
- ISBN 10
- 0787979198
- ISBN 13
- 9780787979195
"Synopsis" may belong to another edition of this title.
About the Author
The Author
Jay R. Galbraith is a senior research scientist at the Center for Effective Organizations at the University of Southern California. He is professor emeritus at the International Institute for Management Development in Lausanne, Switzerland. Galbraith is the author of numerous books, including Designing Organizations, Designing the Global Corporation, and Tomorrow's Organization, all from Jossey-Bass.
"About the title" may belong to another edition of this title.
World of Books (was SecondSale)
Montgomery, IL, U.S.A.
AbeBooks seller since December 20, 2007
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Founded in 2002, World of Books is a leading online destination for buying and selling both preloved and new books, committed to making sustainable reading accessible to all. With a mission to help people read more and waste less, World of Books offers a huge range of affordable, high-quality books — giving both new and preloved titles a second life. The company also operates World of Books – Sell Your Books, an easy-to-use platform that allows customers to trade in unwanted books for cash, helping to keep books in circulation while promoting sustainability. As a Certified B Corp, World of Books is driven by a vision to become the world’s largest and most sustainable dedicated online bookstore. The company measures its success through the positive environmental impact it creates, the value it provides to customers, and its ability to operate profitably while supporting its sustainable mission …
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SBYB, Inc.
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Montgomery, IL U.S.A. 60538
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