Designing the Customer-Centric Organization: A Guide to Strategy, Structure, and Process
Language: English
Published by Jossey-Bass, 2005
- Hardcover
- Used
Seller: World of Books Inc, Montgomery, IL, U.S.A.World of Books Inc
AbeBooks seller since March 23, 2026
Condition: Used - Very good
US$ 6.33
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Add to basketItem description from seller
Offers business leaders a comprehensive customer-centric organizational model that shows how to put in place an infrastructure that is organized around the demands of the customer. This title includes information about structure, management processes, reward and management systems, and people practices.
Seller Inventory # CIN0787979198VG
- Title
- Designing the Customer-Centric Organization: A Guide to Strategy, Structure, and Process
- Author
- Jay R Galbraith
- Publisher
- Jossey-Bass
- Publication year
- 2005
- Condition
- Very Good
- Binding
- Hardback
- Language
- English
- ISBN 10
- 0787979198
- ISBN 13
- 9780787979195
"Synopsis" may belong to another edition of this title.
About the Author
The Author
Jay R. Galbraith is a senior research scientist at the Center for Effective Organizations at the University of Southern California. He is professor emeritus at the International Institute for Management Development in Lausanne, Switzerland. Galbraith is the author of numerous books, including Designing Organizations, Designing the Global Corporation, and Tomorrow's Organization, all from Jossey-Bass.
"About the title" may belong to another edition of this title.
World of Books Inc
Montgomery, IL, U.S.A.
AbeBooks seller since March 23, 2026
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