Designing for Service (Paperback)

Language: English

Published by Bloomsbury Publishing PLC, London, 2018

135010342X / 9781350103429

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Paperback. Service design is the activity of planning and organizing people, infrastructure, communication and material components of a service in order to improve its quality and the interaction between service provider and customers. It is now a growing field of both practice and academic research. Designing for Service brings together a wide range of international contributors to map the field of service design and identify key issues for practitioners and researchers such as identity, ethics and accountability. Designing for Service aims to problematize the field in order to inform a more critical debate within service design, thereby supporting its development beyond the pure methodological discussions that currently dominate the field. The contributors to this innovative volume consider the practice of service design, ethical challenges designers may encounter, and the new spaces opened up by the advent of modern digital technologies. This item is printed on demand. Shipping may be from our UK warehouse or from our Australian or US warehouses, depending on stock availability.

Seller Inventory # 9781350103429

Title
Designing for Service (Paperback)
Author
Dr Daniela Sangiorgi
Publisher
Bloomsbury Publishing PLC, London
Publication year
2018
Condition
new
Binding
Paperback
Language
English
ISBN 10
135010342X
ISBN 13
9781350103429

CitiRetail

Stevenage, United Kingdom

5-star seller

AbeBooks seller since June 29, 2022

Shipping rates from United Kingdom to U.S.A.

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