Hell Desk To Help Desk: Salvation For Your IT Support. (Hell Desk Books)
Language: English
Published by Independently published, 2022
Series: Book 1 of 1 - Hell Desk Books
- Softcover
- New
Seller: California Books, Miami, FL, U.S.A.California Books
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- Title
- Hell Desk To Help Desk: Salvation For Your IT Support. (Hell Desk Books)
- Author
- McCoppin, Brian P
- Publisher
- Independently published
- Publication year
- 2022
- Condition
- New
- Binding
- Soft cover
- Language
- English
- ISBN 13
- 9798417789137
- Series
- Book 1 of 1: Hell Desk Books
Why is IT support so painful? You have IT Demons!
It is time to exorcise these demons and see the light.
These are stories of real companies with real employees and the changes they made to get out of “IT Hell.” Learn from their journeys and transform your “Hell Desk” to a “Help Desk”
This book is the result of decades of IT support experience. The contributors come from all backgrounds and business types. From small business to mega-corporations, from privately owned to major government entities. All these business and organizations have one common thread, they had IT Demons.
Brian McCoppin is a senior IT professional with decades of proven experience transforming Help Desk and IT support at government and fortune 500 corporations. He interviewed dozens of IT professionals and have taken their learnings to share with you.
Follow their paths to change your Hell Desk to a Help Desk.
It is time to exorcise these demons and see the light.
These are stories of real companies with real employees and the changes they made to get out of “IT Hell.” Learn from their journeys and transform your “Hell Desk” to a “Help Desk”
This book is the result of decades of IT support experience. The contributors come from all backgrounds and business types. From small business to mega-corporations, from privately owned to major government entities. All these business and organizations have one common thread, they had IT Demons.
Brian McCoppin is a senior IT professional with decades of proven experience transforming Help Desk and IT support at government and fortune 500 corporations. He interviewed dozens of IT professionals and have taken their learnings to share with you.
Follow their paths to change your Hell Desk to a Help Desk.
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California Books
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