Arranged in alphabetical order for quick reference, this book provides the quality practitioner with a single resource that illustrates, in a practical manner, how to execute specific statistical methods frequently used in the quality sciences. Each method is presented in a stand-alone fashion and includes computational steps, application comments, and a fully illustrated brief presentation on how to use the tool or technique. A plethora of topics have been arranged in alphabetical order, ranging from acceptance sampling control charts to zone format control charts. This reference is accessible for the average quality practitioner who will need a minimal prior understanding of the techniques discussed to benefit from them. Each topic is presented in a standalone fashion with, in most cases, several examples detailing computational steps and application comments. This second edition includes new sections on advanced SPC applications, reliability applications, and Simplex Optimization. There are expansions in the sections on process capability analysis, hypothesis testing, and design of experiments.

About the Author

Mark L. Crossley is owner of Quality Management Associates, Inc., an international consulting/training organization specializing in the use of statistical methods for quality improvement. Crossley holds a BS in chemistry and mathematics from the University of North Carolina and a MS in quality assurance from California State University. He is an ASQ-Certified Quality Engineer (CQE), Certified Reliability Engineer (CRE), Certified Quality Auditor (CQA), Certified Manager of Quality/Organizational Excellence (CMQ/OE), Certified Six Sigma Black Belt (CSSBB), and RAB-Certified Lead Assessor (LA-QS). He is a frequently sought after speaker for national and international conferences on quality and manufacturing. Crossley is a senior member of ASQ, a PADI Certified SCUBA Instructor, an outdoor photographer, and hiking enthusiast.

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