The Detailz In Retail: 105 Lessons Missing From The Associate Training Manual
Language: English
Published by GEM Publishing, 2016
- Softcover
- New
Seller: California Books, Miami, FL, U.S.A.California Books
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- Title
- The Detailz In Retail: 105 Lessons Missing From The Associate Training Manual
- Author
- Tatum, Markesha Grant
- Publisher
- GEM Publishing
- Publication year
- 2016
- Condition
- New
- Binding
- Soft cover
- Language
- English
- ISBN 10
- 0692688048
- ISBN 13
- 9780692688045
The Detailz in Retail is about the everyday interactions with customers, store management, and staff. This book is intended to teach new associates how to deal with uncommon customer issues in a humorous manner not found in the training manual. The book covers complaints, weird requests, emotional customers, unruly children, and naughty associates. The general audience will get to see situations from the employees’ perspective and learn to be more empathetic towards retail workers.
"Synopsis" may belong to another edition of this title.
California Books
Miami, FL, U.S.A.
5-star seller
AbeBooks seller since October 27, 2023
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| Item | 3 to 7 business days | 2 to 5 business days |
|---|---|---|
| First item | US$ 3.00 | US$ 17.00 |
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