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Develop Your Assertiveness, Second Edition (Series: Creating Success)

Sue Bishop

49 ratings by Goodreads
ISBN 10: 0749460016 / ISBN 13: 9780749460013
Published by Kogan Page Limited/Viva Books, 2010
New Condition: New Soft cover
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About this Item

Do you struggle to communicate with others? Would you like to get more out of your business interactions? By developing your assertiveness and becoming aware of your strengths and weaknesses, you can learn how best to modify your behaviour in social and business interactions, thus improving your career prospects and enhancing your social life. Develop Your Assertiveness offers simple techniques that will help you become more assertive. Packed with examples and exercises, it is an invaluable self-help guide covering topics such as: ? the importance of choice of behaviour ? tension control ? self awareness and self-esteem ? relationships ? making and refusing requests ? dealing with problem people ? tricky situations If you work through the exercises and activities Develop Your Assertiveness includes, practising face-to-face dialogue with friends, colleagues or a group, you will be able to measure your progress and reach your goal. Contents: Introduction ? To be, or not to be? ? Conditioning ? Appropriate behaviour choice ? Prepare to assert yourself ? Tension control ? Inner Calm ? Positive thinking ? Self-awareness and self-esteem ? Positive self-image ? Positive language ? Positive affirmations ? Positive outcomes ? Right and wrongs ? Everyone?s basic rights ? Now and then ? How assertive are you? ? Now see hear ? Listening ? The art of small talk ? Conflict resolution ? Body talk ? Body language ? Relationships ? Matching ? Mirroring ? Why bother to match and mirror? Relationships with relatives ? Words and phrases ? Direct, assertive communication ? Honesty ? Spontaneity ? Power ? Confident delivery ? Volume and intonation ? Projection ? Position and status ? Yes and no ? Making and refusing requests ? Broken record technique ? Problem people ? The irate ? The stayer ? The rabbit ? Your boss ? The critic ? Tricky situations ? Giving criticism ? Compliments ? Asking for a rise, promotion or career move ? Being interviewed ? Presentations ? Meetings ? Conclusion Printed Pages: 142. Bookseller Inventory # 58399

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Bibliographic Details

Title: Develop Your Assertiveness, Second Edition (...

Publisher: Kogan Page Limited/Viva Books

Publication Date: 2010

Binding: Softcover

Book Condition:New

Edition: 2nd edition.

About this title


Develop Your Assertiveness offers simple techniques to enable you to become more assertive. Packed with examples and exercises, it is a self-help guide covering topics such as: the importance of choice behavior; tension control, self-awareness and self-esteem; relationships; making and refusing requests; dealing with problem people.

About the Author:

Sue Bishop is a trainer and consultant. She is the author of several training sourcebooks.

"About this title" may belong to another edition of this title.

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