How to Develop and Present Staff Training Courses

Every business or organization needs an effective and coherent staff training and development programme in order to make the best use of its most important resource - the people who work for it. Now in its second edition, this influential and bestselling book provides an in-depth consideration of all the issues involved in establishing a training programme, from assessing the needs of a particular group of employees to developing the training course, presenting it and evaluating its success afterwards.
Completely updated, and with new material covering topics such as competence-based training, job observation, task analysis, producing training videos and workplace assessment, How to Develop and Present Staff Training Courses is a practical handbook for all trainers, training programme developers and HRD personnel involved in the development or presentation of training courses and workshops. It considers such fundamental issues how to promote learning; how to assess staff needs; how to develop a course; how to develop and use training materials; how to conduct a course; and how to follow up on and evaluate training.
Throughout the book, extensive use is made of job aids that can be used in training - diagrams, flowcharts, forms and checklists. A variety of training situations and examples is used to provide a practical step-by-step approach to course development and presentation.