Developing Assertiveness (Self-Development for Managers)

Anni Townend

ISBN 10: 0415044642 / ISBN 13: 9780415044646

Published by Cengage Learning EMEA 04.07.1991, 1991

About this Item

Broschiert 144 S. Sehr guter Zustand, ohne Namenseintrag, Zustand: 2, Sehr gut - gebraucht, Broschiert Cengage Learning EMEA , 1991-07-04 144 S. , Developing Assertiveness (Self-Development for Managers), Anni Townend.

Seller Inventory # BU302603

Bibliographic Details

• Title: Developing Assertiveness (Self-Development for Managers)
• Publisher: Cengage Learning EMEA 04.07.1991
• Publication Date: 1991
• Language: English
• ISBN 10: 0415044642
• ISBN 13: 9780415044646
• Binding: Soft cover
• Condition: Sehr gut - gebraucht
• Seller catalogs:
  • Ratgeber

About this title

Synopsis

Developing Assertiveness is written to help managers learn how to develop assertiveness in themselves and others at work. Designed in an attractive workbook format, the book provides a step-by-step, structured approach to help readers assess and develop their own assertiveness. The first part of the workbook contains a self-perception questionnaire for the reader to complete. There are descriptions of typical non-assertive behaviours: passive, manipulative, and aggressive, and case studies illustrating how these hinder effective management. In the second part the manager is taken through a number of exercises for developing assertiveness. These include positive self recognition, relaxation, positive visualization and the use of appropriate communication skills. The final sections of the book are devoted to showing how these skills can be used to develop assertiveness and a positive attitude in others at work by recognizing problems, learning to give and receive feedback and through counselling. Users of the workbook will find it offers useful help and guidance, not only on the qualities managers need themselves but on how they can help build a successful work team.