Developing Exemplary Performance One Person at a Time

A proven model for achieving peak performance, one person at a time

Why is it that some employees, regardless of their strong skills and knowledge base, still underperform? The answer may lie in other root causes in the workplace: the environment or culture, the available tools and resources or a lack of systems or processes.

Isolating a root cause - and its corresponding performance opportunity- is the first step in helping an employee develop and grow. Only then can a targeted solution, whether a job redesign or one-on-one coaching or training, be identified and applied so that individuals can achieve peak performance. Developing Exemplary Performance One Person at a Time lays out a simple process to identify the "right" performance focus - one exemplary strength that can be leveraged and one "expandable" strength with development potential - and turn it into results that support an organization's overall strategy and success.

Michael Sabbag, SPHR, is Vice President of Talent Management at Learn.com, an on-demand learning automation software and services firm serving over 50 million end-users worldwide. Active in the Society for Human Resource Management and currently a member of the American Society for Training and Development's National Advisor for Chapter team, his 20 year background includes work with such national clients as Centex Homes as president of his own consulting firm, and in various management positions at media giant, Comcast.