Developing Quality Technical Information: A Handbook for Writers and Editors
Carey, Michelle; Hernandez, Ann Kilty; Hughes, Polly; Longo, Deirdre; Rouiller, Shannon; Wilde, Elizabeth
ISBN 10: 0131477498 ISBN 13: 9780131477490
Published by IBM Pr, 2004
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About this Item
Description:
Signs of wear and consistent use. Seller Inventory # GICWV.0131477498.G
Synopsis:
1 NEW HARDCOVER BOOK
About the Author:
The authors have served on the Editing Council at IBM Silicon Valley Laboratory in San Jose, California, an organization dedicated to excellence in technical information. Gretchen Hargis is a technical manager at IBM for a group that provides user assistance and user-centered design for application development tools. She was a technical editor and writer and a pioneer of IBM Darwin Information Typing Architecture (DITA). Michelle Carey is a technical writer at IBM and a technical writing instructor at University of California Santa Cruz Extension. She is an expert on topic-based information systems and on writing for international audiences. Ann Kilty Hernandez is a technical editor at IBM and has been a technical writer, manager, and marketing specialist. She was a co-author of An Introduction to DB2 for OS/390 and contributed to its next edition, The Official Guide to DB2 UDB for z/OS. Polly Hughes, now retired from IBM, worked as a visual designer for technical information and software interfaces and as a technical writer. Deirdre Longo is a technical editor and writer at IBM who edits product interfaces and writes customer information, mostly for content management products. Shannon Rouiller is a technical editor at IBM who has written and edited topicbased information systems, books, contextual help, wizards, and interfaces for products that are marketed worldwide. She co-authored Designing Effective Wizards. Elizabeth Wilde is a technical editor at IBM and a leader in developing quality metrics and quality assurance processes for technical documentation. She also educates writers and editors throughout IBM on developing user-centered information.
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Bibliographic Details
Title: Developing Quality Technical Information: A ...
Publisher: IBM Pr
Publication Date: 2004
Binding: Hardcover
Condition: good
Edition: 2nd Edition