Dialogue Mapping: Building Shared Understanding of Wicked Problems

Jeff Conklin

ISBN 10: 0470017686 / ISBN 13: 9780470017685

Published by Wiley, 2005

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Bibliographic Details

• Title: Dialogue Mapping: Building Shared Understanding of Wicked Problems
• Publisher: Wiley
• Publication Date: 2005
• Language: English
• ISBN 10: 0470017686
• ISBN 13: 9780470017685
• Binding: Soft cover
• Condition: New

About this title

Synopsis

In contrast to the use of agendas and restrictive structures, dialogue mapping is a facilitation technique that allows the intelligence and learning of the group to emerge naturally. Each participant can see how their comments contribute (or don't) to the coherence and order of the group's thinking. The first full-length book to bring dialogue mapping to a wider audience, Dialogue Mapping provides an exciting new conceptual framework that will change the way readers view projects and project management.

About the Author

Jeffrey Conklin is a lifelong student of organizational communication and collaboration, and the tools that support them.  As Director of CogNexus Institute he remains active as a practitioner of dialogue mapping, although his main joy is teaching dialogue mapping as the art and science of creating shared understanding.