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Bibliographic Details

Title: A Dictionary of IT Service Management: Version 1: Terms, Acronyms and Abbreviations (Itsmf Pocket Guide)
Publisher: Stationery Office Books
Publication Date: 2002
Language: English
ISBN 10: 0952470659
ISBN 13: 9780952470656
Binding: Paperback
Condition: Used; Good

About this title

Synopsis

This dictionary defines the main terms, acronyms and abbreviations used within the service management environment, focusing particularly on ITIL. ‘The Dictionary of Terms’ is an ideal source of information for anyone new to service management, and a handy reminder for more experienced professionals.

"About this title" may belong to another edition of this title.

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