I am the Difference (Paperback)

Ramesh Kutty Shetty

ISBN 10: 9349532530 / ISBN 13: 9789349532533

Published by Verses Kindler Publication, 2025

About this Item

Paperback. I have been a part of the service industry for over 30 years now. And in all this time, there is one truth that establishes itself powerfully, day after day. Customers rarely recall the procedure or the pace. What stays with them for long is the feeling of being treated with respect and genuine care. This book is my attempt to share the many experiences that taught me this truth and shaped the way I see service; not as a process, but as a pure human connection. This book is all about real people, real interactions, and the real lessons that have stayed with me through the years. My hope is that as you read these stories, you will see how passion, respect, compassion, and emotional depth can transform the quality of human connection and thereby the quality of service itself. This item is printed on demand. Shipping may be from our UK warehouse or from our Australian or US warehouses, depending on stock availability.

Seller Inventory # 9789349532533

Bibliographic Details

• Title: I am the Difference (Paperback)
• Publisher: Verses Kindler Publication
• Publication Date: 2025
• Language: English
• ISBN 10: 9349532530
• ISBN 13: 9789349532533
• Binding: Paperback
• Condition: new

About this title

Synopsis

I have been a part of the service industry for over 30 years now. And in all this time, there is one truth that establishes itself powerfully, day after day. Customers rarely recall the procedure or the pace. What stays with them for long is the feeling of being treated with respect and genuine care. This book is my attempt to share the many experiences that taught me this truth and shaped the way I see service; not as a process, but as a pure human connection. This book is all about real people, real interactions, and the real lessons that have stayed with me through the years. My hope is that as you read these stories, you will see how passion, respect, compassion, and emotional depth can transform the quality of human connection and thereby the quality of service itself.