I have been a part of the service industry for over 30 years now. And in all this time, there is one truth that establishes itself powerfully, day after day. Customers rarely recall the procedure or the pace. What stays with them for long is the feeling of being treated with respect and genuine care. This book is my attempt to share the many experiences that taught me this truth and shaped the way I see service; not as a process, but as a pure human connection. This book is all about real people, real interactions, and the real lessons that have stayed with me through the years. My hope is that as you read these stories, you will see how passion, respect, compassion, and emotional depth can transform the quality of human connection and thereby the quality of service itself.

"About this title" may belong to another edition of this title.

Store Description

Visit Seller's Storefront

Seller's business information

RAREWAVES.COM LIMITED
Elsley Court, 20-22 Great Titchfield Street, London, W1W 8BE, United Kingdom

Sale & Shipping Terms

Terms of Sale

Shipping Terms

Please note that we do not offer Priority shipping to any country.

We currently do not ship to the below countries:

Russia
Belarus
Ukraine
Israel

Please do not attempt to place orders with any of these countries as a ship to address - they will be cancelled.

Shipping rates from United Kingdom to U.S.A.

Shipping rates from United Kingdom to U.S.A.
Order quantity	11 to 16 business days	11 to 16 business days
First item	US$ 0.00	US$ 0.00

Delivery times are set by sellers and vary by carrier and location. Orders passing through Customs may face delays and buyers are responsible for any associated duties or fees. Sellers may contact you regarding additional charges to cover any increased costs to ship your items.