Difficult Conversations: How to Discuss What Matters Most
Stone, Douglas; Patton, Bruce; Heen, Sheila; Fisher, Roger
20,278 ratings by Goodreads
Language: English
Published by Penguin Books, 2000
- Softcover
- Used
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- Title
- Difficult Conversations: How to Discuss What Matters Most
- Author
- Stone, Douglas; Patton, Bruce; Heen, Sheila; Fisher, Roger
- Publisher
- Penguin Books
- Publication year
- 2000
- Condition
- Good
- Binding
- Paperback
- Language
- English
- ISBN 10
- 014028852X
- ISBN 13
- 9780140288520
- Item weight
- 6 ounces
- Dimensions
- 81x9x124
The authors outline a step-by-step process designed to help readers negotiate the most difficult conversations imaginable, from negotiating with a tricky client to telling someone "I love you." Reprint.
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About the Author
Douglas Stone, Bruce Patton, and Sheila Heen teach at Harvard Law School and the Harvard Negotiation Project. They have been consultants to businesspeople, governments, organizations, communities, and individuals around the world, and have written on negotiation and communication in publications ranging from the New York Times to Parents magazine. Bruce Patton is also a co-author of Getting to Yes. Each of them lives in Boston, Massachusetts.
Sheila Heen is a Lecturer on Law at Harvard Law School. She lives in Cambridge, Massachusetts.
"About the title" may belong to another edition of this title.
Gulf Coast Books
Cypress, TX, U.S.A.
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