Difficult Conversations: How to Discuss What Matters Most
Stone, Douglas; Patton, Bruce; Heen, Sheila; Fisher, Roger
20,278 ratings by Goodreads
Language: English
Published by Penguin Books, 2000
- Softcover
- Used
Seller: Off The Shelf, Antonia, MO, U.S.A.Off The Shelf
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The item shows wear from consistent use, but it remains in good condition and works perfectly. All pages and cover are intact including the dust cover, if applicable . Spine may show signs of wear. Pages may include limited notes and highlighting. May NOT include discs, access code or other supplemental materials.
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- Title
- Difficult Conversations: How to Discuss What Matters Most
- Author
- Stone, Douglas; Patton, Bruce; Heen, Sheila; Fisher, Roger
- Publisher
- Penguin Books
- Publication year
- 2000
- Condition
- good
- Binding
- Soft cover
- Language
- English
- ISBN 10
- 014028852X
- ISBN 13
- 9780140288520
The authors outline a step-by-step process designed to help readers negotiate the most difficult conversations imaginable, from negotiating with a tricky client to telling someone "I love you." Reprint.
"Synopsis" may belong to another edition of this title.
About the Author
Douglas Stone, Bruce Patton, and Sheila Heen teach at Harvard Law School and the Harvard Negotiation Project. They have been consultants to businesspeople, governments, organizations, communities, and individuals around the world, and have written on negotiation and communication in publications ranging from the New York Times to Parents magazine. Bruce Patton is also a co-author of Getting to Yes. Each of them lives in Boston, Massachusetts.
Sheila Heen is a Lecturer on Law at Harvard Law School. She lives in Cambridge, Massachusetts.
"About the title" may belong to another edition of this title.
Off The Shelf
Antonia, MO, U.S.A.
5-star seller
AbeBooks seller since June 14, 2019
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