Difficult Conversations: How to Discuss what Matters Most

Douglas Stone, Bruce Patton, Sheila Heen, Roger Fi

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ISBN 10: 014028852X ISBN 13: 9780140288520
Published by Penguin Books, 2000
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Synopsis:

The authors outline a step-by-step process designed to help readers negotiate the most difficult conversations imaginable, from negotiating with a tricky client to telling someone "I love you." Reprint.

About the Authors:

Douglas Stone, Bruce Patton, and Sheila Heen teach at Harvard Law School and the Harvard Negotiation Project. They have been consultants to businesspeople, governments, organizations, communities, and individuals around the world, and have written on negotiation and communication in publications ranging from the New York Times to Parents magazine. Bruce Patton is also a co-author of Getting to Yes. Each of them lives in Boston, Massachusetts.


Sheila Heen is a Lecturer on Law at Harvard Law School. She lives in Cambridge, Massachusetts.

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Bibliographic Details

Title: Difficult Conversations: How to Discuss what...
Publisher: Penguin Books
Publication Date: 2000
Binding: Soft cover
Condition: Very Good

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Douglas Stone, Bruce Patton, Sheila Heen, Roger Fi
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Stone, Douglas; Patton, Bruce; Heen, Sheila; Fisher, Roger
Published by Penguin Books, 2000
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Fisher, Roger,Heen, Sheila,Patton, Bruce,Stone, Douglas
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Douglas Stone,Bruce Patton,Sheila Heen,Roger Drummer Fisher
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Softcover. Condition: Good. No Jacket. Offers advice on working gracefully and effectively through such confrontational situations as ending relationships and asking for a raise, identifying key adjustments necessary to the dialogue process. Solid binding. Moderate edgewear on the boards. Moderate shelf wear. Please note the image in this listing is a stock photo and may not match the covers of the actual item. Book. Seller Inventory # 123702769

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Fisher, Roger, Heen, Sheila, Patton, Bruce, Stone, Douglas
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Fisher, Roger, Heen, Sheila, Patton, Bruce, Stone, Douglas
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