Difficult People Made Easy: Practical advice for handling the toxic people and difficult situations which are causing you stress
Language: English
Published by New Holland Publishers, 2016
- Softcover
- Used
Seller: WorldofBooks, Goring-By-Sea, WS, United KingdomWorldofBooks
AbeBooks seller since March 16, 2007
Condition: Used - Very good
US$ 31.54
Quantity: 1 available
Add to basketItem description from seller
The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged.
Seller Inventory # GOR011097842
- Title
- Difficult People Made Easy: Practical advice for handling the toxic people and difficult situations which are causing you stress
- Author
- Shakiba, Eleanor
- Publisher
- New Holland Publishers
- Publication year
- 2016
- Condition
- Very Good
- Binding
- Paperback
- Language
- English
- ISBN 10
- 1742578322
- ISBN 13
- 9781742578323
- Item weight
- 299 grams
Your people problems CAN be solved.
You’re a competent professional. You excel at the technical side of your work. But so far no-one has taught you how to handle ‘difficult people’ or toxic team dynamics. That’s where this book comes in.
Difficult People Made Easy explains how you need to THINK and SPEAK when faced with a difficult colleague. Then it reveals specific words and actions you can use.
• Set firm boundaries on what you will – and won’t – take from aggressive or spiteful people.
• Avoid using words which trigger defensive reactions from others.
• Look and sound confident no matter who you’re dealing with.
"Synopsis" may belong to another edition of this title.
About the Author
Eleanor Shakiba is a well-known communication skills trainer and coach and has taught over 50,000 professionals how to solve people problems at work.
Eleanor wrote Difficult People Made Easy in response to requests from clients for step-bystep instructions on handling toxic work situations. In this book she shares hundreds of tips for staying calm and speaking up in tough situations.
"About the title" may belong to another edition of this title.
WorldofBooks
Goring-By-Sea, WS, United Kingdom
AbeBooks seller since March 16, 2007
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