Digital Divides: The New Challenges and Opportunities of e-Inclusion (Public Administration and Public Policy)

The rapid development of the information society has accentuated the importance of digital divides, which refer to economic and social inequalities among populations due to differences in access to, use of, or knowledge of information and communication technologies (ICT). This book discusses the current state of digital divides, ranging from global challenges in universal access to new opportunities for greater digital inclusiveness (e-inclusion).

The first part of the book illustrates current challenges and provides examples from emerging markets and developed countries alike. It covers digital divides facing a developing country like Ghana and the range of divides in large places like Australia, China, and Russia. It also discusses digital skill divides in Europe and the digital gender divide, which shows that there are more men online than women.

The second part of the book focuses on e-inclusion and describes recent efforts to bridge digital divides through a number of initiatives. It explores the inclusion programs in Singapore, the efforts in India to leverage mobile devices, and how a UK nongovernmental organization attempts to bridge existing gaps there. It also assesses programs in several countries that provide computers to youth.

The book concludes with a view toward the future, including challenges in determining outcomes in ICT for development (ICT4D) and anticipated new divides. It introduces the cyber dependency matrix to illustrate where countries are in their journey toward an information society and what happens as they reach higher levels. Emerging concerns include a global information divide, courtesy of cyber security and data policies.

Kim Andreasson is managing director of DAKA advisory AB, a Swedish consultancy. He has advised the United Nations since 2003, most recently in preparation for the global 2014 e-government survey, which includes measures of the digital divide. Andreasson has spent more than 10 years in consulting, including as interim associate director and a senior editor at The Economist Group where he co-edited the annual report on the Digital Economy Rankings. He serves on the editorial board of the Journal of Information Technology and Politics and is an elected member of the International Institute for Strategic Studies and the Pacific Council on International Policy. Andreasson is a senior fellow at Good Governance International and a John C. Whitehead fellow at the Foreign Policy Association. He is the editor and author of numerous publications, including Cybersecurity: Public Sector Threats and Responses, published in December 2011 by CRC Press.