Ancien livre de biblioth�que avec �quipements. Edition 2000. Ammareal reverse jusqu'� 15% du prix net de cet article � des organisations caritatives. ENGLISH DESCRIPTION Book Condition: Used, Very good. Former library book. Edition 2000. Ammareal gives back up to 15% of this item's net price to charity organizations.

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Bibliographic Details

Title: Digital Reference Service in the New Millennium: Planning, Management, and Evaluation (The New Library Series, No. 6)
Publisher: ALA Neal-Schuman
Publication Date: 2000
Language: English
ISBN 10: 1555703844
ISBN 13: 9781555703844
Binding: Softcover
Condition: Tr�s bon

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Synopsis

This comprehensive handbook is written by those who have "been there and done that" - successfully. This unique guide discusses the role of reference collections and staff in the new millennium and explores changing reference culture and technologies.

Reviews

Change, as defined by the dictionary, is about putting on a fresh set of clothes to replace those being worn. Digital Reference Service in the New Millennium is about change. It tells about the latest fashions; talks of managing the new wardrobe; and looks at how the new clothes are fitting. Growing out of the 1999 Harvard conference "Reference in the New Millennium," this volume "focuses both on the theoretical aspects of defining digital reference services in the new millennium, and the evolving service and technical aspects of developing, managing, and evaluating them." Chapters on the Library of Congress Collaborative Digital Reference Services and AskA Services/Virtual Reference Desk networks provide specific examples in planning, managing, and evaluating digital reference service. Intellectual property rights are discussed as well. The conclusion contends that we are facing a "primary knowledge revolution." Beyond pointing out the best resources and functioning as "context experts." the reference librarian in the new millennium will need the "ability to read the situation a user is in and find the right information for that situation." While the topic is prevalent in the current periodical literature, there are no books like Digital Reference Service. A timely and well-presented treatise recommended for all libraries.DJanet Brewer, Murray State Univ. Lib., KY
Copyright 2001 Reed Business Information, Inc.

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