Digital Transformation in the Age of AI: Contact Center and Back Office Transformation
Language: English
Published by Wiley Publisher, 2024
- Softcover
- New

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- Title
- Digital Transformation in the Age of AI: Contact Center and Back Office Transformation
- Author
- Malali, Nihar
- Publisher
- Wiley Publisher
- Publication year
- 2024
- Condition
- New
- Binding
- Soft cover
- Language
- English
- ISBN 13
- 9798330472895
Customer Experience Reimagined: The Science, Technology, Engineering, and Math Behind contact center and back-office efficiency, leveraging AI, automation, data analytics, and workforce management solutions to streamline operations and enhance customer satisfaction
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California Books
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