Title: Digital Transformation in the Age of AI: Contact Center and Back Office Transformation
Publisher: Wiley Publisher
Publication Date: 2024
Language: English
ISBN 13: 9798330472895
Binding: Soft cover
Condition: New

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Synopsis

Customer Experience Reimagined: The Science, Technology, Engineering, and Math Behind contact center and back-office efficiency, leveraging AI, automation, data analytics, and workforce management solutions to streamline operations and enhance customer satisfaction

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