Digital Transformation in Knowledge Transfer Shaping the Future

This book examines the evolving role of digitalization in knowledge transfer within businesses and education, offering a thoughtful exploration of innovative frameworks, case studies, and practical strategies to address the challenges of a rapidly changing landscape. Integrating perspectives from very diverse fields highlights how AI, immersive technologies, and an attitude of co-creation can enhance knowledge retention, ecosystem thinking, and learner engagement. Bringing together contributions from experts across industries and academia, the book combines theoretical insights with truly practical applications. Topics include AI-enhanced HR processes, digital ecosystems for small and medium-sized enterprises, and methods to improve learner motivation through tools like chatbots and immersive worlds. Through case studies, such as the use of an Extended Reality demonstrator in collaborative workspaces and systematic approaches to AI adoption, the book provides readers with a deeper understanding of how knowledge transfer can be reimagined in digital environments. It also raises critical questions about the integration of AI, the ethical implications of automation in knowledge management, and the future of workplace learning. It further explores practical solutions, including frameworks for collaborative business-education partnerships and strategies to support upskilling and innovation in digital ecosystems. Its focus on fostering resilient, adaptive systems and addressing pressing challenges in knowledge transfer makes it a practical guide for creating sustainable and forward-thinking solutions.

As such, the book provides business leaders, educators, and policymakers with actionable insights to support innovation, sustainability, and collaboration. Professionals navigating the complexities of digital transformation will also find it a valuable resource.

Kristina Bodrožić-Brnić, who holds a Master’s degree in Modern Sinology and East Asian Art History from Heidelberg University, has extensive experience in adult education and digitalisation. Currently involved with the Mittelstand-Digital Zentrum Zukunftskultur, she aids in enhancing corporate culture within the digital landscape. In addition, her work at the Institute for Digital Transformation and Innovation (IDTI) at the BSP Business and Law School in Berlin includes workshops that leverage her practical expertise.

Prof. Dr. Volker Schulte studied law, history, social sciences, and education at the Universities of Tübingen, Bochum, Göttingen and New York (Fulbright Scholarship). He holds a doctorate in political science and is a professor of health management, human resources management and leadership at the University of Applied Sciences Northwestern Switzerland. Schulte served for several years as Vice Director of Health Promotion Switzerland and as a lecturer at various universities. He is currently heading an international research project on mindful leadership and resilience in Chile.

Prof. Dr. Thomas Thiessen is noted for his leadership roles bridging academia and business, particularly his contributions to the BSP Business School in Berlin, which he led and developed. His work primarily focuses on digital transformation in SMEs, sustainable corporate culture, and creative industry evolution. Holding a doctorate in Media Studies, Thiessen has chaired the Scientific Advisory Board at BSP since April 2023 and currently leads the Institute for Digital Transformation and Innovation, managing third-party funded projects like the Mittelstand-Digital Zentrum Zukunftskultur.