How do misunderstandings begin, and how do we avoid them? What are our essential needs? Can one really change the course of things written? Is it possible to develop new behavioral skills as an adult? As a manager, parent, coach, friend, what can I improve in everyday relationships? These questions find answers in Process Communication Model(R), both an amazing communication tool and powerful model to understand one's personality and others better.

About the Author

Master trainer in Process Communication for Kahler Communication France and ECI certified, Jerome is a consultant for Kahler Communication Europe. He has worked with teams and managers since 1993 in finding better ways to communicate and cooperate with each other. He has also authored a self coaching book on Process Communication and translated Taibi Kahler's latest book into French.

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