Discovery Design: Design Thinking for Healthcare Improvement

"If design thinking has always baffled you, this book is the key to unlock its potential."
Larry Chu, MD, Executive Director, Stanford Medicine X

"The pragmatic experience and design thinking passion captured in this handbook will help teams discover a path forward, powered with empathy and insight, navigating the realities of working inside healthcare systems. "-Katja Battarbee, Principal, Innovation Practices, Intuit

"Discovery Design provides a scalable framework that is vital to those looking to generate measurable impact in health and medical domains."
Farzad Azimpour, MD, Director of Health, IDEO

"Discovery Design is a powerful model for designing care that works by emphasizing the needs of people: the patient, the care team, and management. More than that, it's a guide for improvers to successfully navigate the unique challenges of healthcare improvement."
David Pickham, Ph.D., RN, FAHA, Executive Director, Research, Stanford Health Care

"In these pages, healthcare professionals will find a credible companion for understanding complex problems in a new light, creating higher performing processes, and better outcomes."
Mary Beth Kelly, RN, BSN, Corporate Director, Patient Safety, and Risk Management, AtlantiCare

"Discovery Design meets us right where we're at: Powerful new tools for improvement and the hard-won wisdom needed to do it."
Tim Bowers, MS, CIC, CPHQ, Director, Quality and Safety, Inspira

"I'm making this required reading for my students."
Cosima Gretton, MD, Product Manager, Karius; Teaching Fellow, University College London

"From the first project meeting, we could tell this approach was different and a welcome complement to other improvement methodologies. It provided a sensitivity that helped articulate the needs at the frontline in new ways. I recommend it to anyone seeking to spark empowered change."
Shannon Feehan, MSN, RN, CPN, Nurse Manager, Stanford Children's Health