Frequently (and often inappropriately) decision making in the work environment has been analyzed and modeled in terms of isolated decisions made by one person. In reality, decision making is a continuous, interpersonal process usually involving several ``decision makers'' aiming at dynamic and cooperative control of the state of affairs at work. Based on original contributions from researchers and research teams, this book provides an urgently needed cognitive approach to models of distributed decision making, exploring the basis for design of decision support systems in various complex, collective, modern work environments. It identifies the state of the art of modeling distributed decision making and the problems imposed by modern high-tech systems. A also formulates promising research avenues.

About the Author

JENS RASMUSSEN was a research professor of cognitive systems engineering at Ris National Laboratory and the Technical University of Copenhagen, following 25 years as the head of the Electronics Department at Ris National Laboratory. Since 1962, he has conducted research in the areas of reliability and risk factors, human reliability, work domain taxonomy, human-machine interaction, and ecological information systems design. A distinguished leader in these fields, he has chaired a number of groups of international experts appointed to assess risk and human-machine interaction in nuclear and other hazardous industries. He is now a consultant in cognitive systems engineering and risk management.

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