Doing Digital: Lessons from Leaders

There has been lots of discussion of digital and open banking, banking-as-a-service, banking platforms, FinTech and TechFin and more, over the past decade. This all indicates that we are in a decade of rapid cycle change that presents huge challenges and huge opportunities. Billion-dollar unicorns appear rapidly, whilst internet giants achieve global domination. How are banks dealing with these changes and are any banks showing leadership? Well yes, a few are. With all the gloom merchants saying that traditional banking is doomed, a few banks have made radical moves to adapt and survive. Chris Skinner, a world-leading commentator on banking and technology, has selected five of those banks―JPMorgan Chase (USA), BBVA and ING (Europe), and DBS and CMB (Asia)―to share their experiences. In detailed interviews, and with wide-ranging commentary, he has discovered the secrets of how not just adapt and survive, but how to thrive in this sea change of finance and technology. Learn the lessons of the leaders, and learn how to become a successful digital bank, by Doing Digital.

Chris Skinner is the bestselling author of Digital Bank, ValueWeb and Digital Human. He is Chair of the European networking forum The Financial Services Club and Nordic Finance Innovation. He has been voted one of the most influential people in banking by The Financial Brand and was named as one of the Top 40 most influential people in financial technology by the Wall Street Journal’s Financial News.