Doing What Matters: How to Get Results That Make a Difference - The Revolutionary Old-School Approach
Kilts, James M.; Manfredi, John F.; Lorber, Robert"
Language: English
Published by Crown Business, 2007
- Hardcover
- New
Seller: BooksByLisa, Highland Park, IL, U.S.A.BooksByLisa
AbeBooks seller since September 27, 2022
Condition: New
Current price: US$ 10.05
Quantity: 1 available
Add to basketItem description from seller
PHOTO AND VIDEO OF PAGES TAKEN TO SHOW CONDITION PRIOR TO SHIPPING; PHOTOS EMAILED FOR MORE SPECIFICS WHEN REQUESTED.
Seller Inventory # 24982
- Title
- Doing What Matters: How to Get Results That Make a Difference - The Revolutionary Old-School Approach
- Author
- Kilts, James M.; Manfredi, John F.; Lorber, Robert"
- Publisher
- Crown Business
- Publication year
- 2007
- Condition
- New
- Dust jacket
- New
- Book Type
- Book
- Binding
- Hardcover
- Language
- English
- ISBN 10
- 0307351661
- ISBN 13
- 9780307351661
There is only one CEO in recent times who has faced—and succeeded at—the extraordinary challenges of leading three major companies—Gillette, Nabisco, and Kraft—into prosperous futures by doing what matters on the fundamentals.
That CEO is Jim Kilts. In this vivid first-person account he reveals his system for success that is both cutting-edge and back-to-basics. Doing What Matters—the action plan for identifying and tackling what’s important and ignoring the rest—is the key to winning in a warp-speed world where the need for revolutionary speed and decisiveness increases by the day.
Kilts illustrates his ideas with colorful stories, such as “that little red razor.” A new product idea he proposed early on at Gillette, it was initially shelved because “everyone knew you couldn’t sell a red razor,” but went on to become one of Gillette’s biggest marketing successes ever.
Jim Kilts’s focus on both business fundamentals and personal attributes provides the “complete package,” showing how to get results that make a difference through:
• Intellectual integrity: The ability to face the unvarnished truth about yourself and your business and using what you see as the basis for action.
• Generating emotional engagement and enthusiasm: Using the force of your personality and ideas to infuse people and an entire organization with a sense of purpose and mission.
• Action: Gillette, with just five product lines, had over 20,000 SKUs. After studying the issue for over two years, there were still 20,000. How Kilts got Gillette off the dime to pare down the number to 7,000 almost overnight is an astonishing example of getting the rubber to meet the road—with enormous benefits to the business.
• Understanding the right things through an overarching concept to frame and filter issues: For Jim Kilts it was Total Brand Value, the framework he used in the consumer products industry for achieving better, faster, and more complete results than the competition.
Whether you’re CEO of a multibillion-dollar global company, the brand manager for a product, an entrepreneur starting a small business, or just beginning a career, Doing What Matters provides the practical ideas that get results—ranging from a day one action plan for starting a new job to a chorus of cheers and support to a program of total innovation that involves everyone in changes from small to “big bang.”
"Synopsis" may belong to another edition of this title.
About the Author
JOHN F. MANFREDI, managing partner of Manloy Associates, formerly was senior vice president of investor relations and corporate affairs at the Gillette Company and prior to that executive vice president at Nabisco.
ROBERT L. LORBER is president and CEO of the Lorber Kamai Consulting Group and associate professor at the University of California at Davis.
"About the title" may belong to another edition of this title.
BooksByLisa
Highland Park, IL, U.S.A.
AbeBooks seller since September 27, 2022
Shipping rates within U.S.A.
| Item | 5 to 12 business days | 3 to 5 business days |
|---|---|---|
| First item | US$ 0.00 | US$ 17.00 |
Payment methods
Store description
My Bookstore has a wide variety of books, both new and used.. all in quality condition as described
Specialty
New and Used all categoriesSeller's business information
BooksByLisa
IL, U.S.A.
Terms of sale
Lisa Savin: 847-274-4830
19499 Cedar Glen Dr Boca Raron, FL. 33434
8 Ridge Road Highland Park, IL. 60035
Media Shipling is 3.99 per book and .09 per lb book over 1lb. Pack and ship by 3-5 days. only Priority Service as option is $8.00 plus .09 per lb over 1lb
Sellers are required to accept returns, when initiated within 30 days of the estimated delivery date, for all reasons under AbeBooks' Return Policy. Refund amounts are based on the return reason. If the return reason cannot be determined, the minimum required refund amount is equal to the item price. Charging a restocking fee for any return is strictly prohibited.
Definitions of Return Reasons and Corresponding Reimbursement Amounts:
'Buyer Does Not Want Item' Orders Placed on AbeBooks.com:
The seller is not required to accept a return for this reason and may choose to cancel the return request.
The return is considered to be accepted unless cancelled by the seller within two business days.
If a return is cancelled more than two business days after it was initiated, AbeBooks will re-initiate the return on behalf of the buyer.
The buyer is refunded the item price only.
'Buyer Does Not Want Item' Orders Placed on AbeBooks.co.uk, AbeBooks.de, AbeBooks.fr, AbeBooks.it, ZVAB.com, or IberLibro.com:
Sellers are required to accept all returns, including those for 'Buyer does not want item', for orders placed on these domains.
The buyer is refunded the item price plus original shipping.
'Item Did Not Arrive':
Buyers can initiate a refund for 'Item did not arrive' within 30 days after an order's estimated delivery date.
Sellers are responsible for the item until it is received by the buyer. Only signature delivery confirmation will protect a seller against claims of non-delivery.
The buyer is refunded the item price plus original shipping.
'Item Was Damaged':
Item was damaged in transit.
The buyer is refunded the item price, original shipping, plus return shipping equal to the original shipping or the equivalent to the standard shipping on free shipping orders.
'Item Not as Described':
The buyer claims the item they received does not match the description on AbeBooks.
Sellers must accept all Item Not as Described returns. However:
If the seller disagrees, the buyer is refunded the item price, plus original shipping, but not return shipping.
If the seller agrees, the buyer is refunded the item price, original shipping, plus return shipping equal to the original shipping or the equivalent to the standard shipping on free shipping orders.
'Incorrect Item Delivered':
The item sent to the buyer was not the item the buyer ordered.
The buyer is refunded the item price, original shipping, plus return shipping equal to the original shipping or the equivalent to the standard shipping on free shipping orders.
'Order Accepted in Error':
After processing an order, the seller finds the order cannot be fulfilled, i.e. the item’s condition is not as described on AbeBooks, or the item was previously sold.
The buyer is refunded the item price plus original shipping.
'Buyer Cancelled Before Shipping':
The buyer requests cancellation of the order after it has been processed but prior to shipping.
The buyer is refunded the item price plus original shipping.
'Partial Refund':
The buyer and seller have agreed to a partial refund amount. The buyer is refunded only the amount specified.
Sellers are not refunded commission or payment service fees on partial refunds.
Sellers cannot issue a partial refund that is greater than 75% of the total order value.
All returns, regardless of payment method, are subject to the return policies as outlined above, and must be processed via the AbeBooks online system. Failure to process a refund for a returned item is strictly prohibited. All refunds must be issued via the same payment method originally used to pay for the order.
Sellers are also required to provide a refund in cases where an item is unclaimed, returned due to an incomplete address, returned to sender, or similar reason. Any seller found to have received returns for which no refund has been issued, and/or no resolution attempt made, is subject to suspension or termination of selling privileges.
Reporting a Missing Shipment:
When a return has been initiated by the buyer, it is the responsibility of the seller to report a missing shipment online if they don’t receive the item back within 28 days of initiation for domestic orders, or 77 days for international orders.
The timeline for reporting a Missing Shipment is as follows:
14 days after the return is initiated, the [Notify AbeBooks of Missing Shipment] button is available in the seller's Return screen.
At 21 days the seller will receive an e-mail reminder of the outstanding return.
For domestic orders, at 28 days the return will automatically complete if not already completed by the seller and if no missing shipment has been reported.
For international orders, at 77 days the return will automatically complete if not already completed by the seller and if no missing shipment has been reported.
When a missing shipment is reported, AbeBooks Customer Support will contact the buyer to ask for tracking information. If tracking information is not provided, the return is cancelled. We recommend that sellers wait at least 21 days before notifying AbeBooks of a missing shipment in order to allow the book adequate time to arrive.
Return Dispute Resolution:
All return disputes are to be handled between the seller and buyer. Returns should be processed online once a resolution is reached. AbeBooks does not participate in dispute negotiations, but sellers must act in accordance with all AbeBooks policies, guidelines, and the Seller Agreement, or risk termination of selling privileges from the AbeBooks websites.
Shipping terms
no insurancd ofher the THE USPS $50 inless requested and paid by buyer