This book examines work team coaching from the point of view of the workers, who address forty-five essential dos and don'ts. Their frank views are reinforced with vivid and memorable anecdotes from the workplace. The Dos and Don'ts of Work Team Coaching is intended to make the facilitator's job easier and enhance his or her ability to lead effectively.
Anyone interested in work team dynamics and leadership will find a wealth of common sense in this easy-reading yet provocative book. It contains MUST READ information for front-line coaches, supervisors and managers, and is indispensable for developing and improving facilitation skills.
"I found the book delightful."---James Robert Crow, The Crow Group, W. Edwards Deming Discussion Group of Georgia.
" . . . very interesting and informative. It takes a unique perspective from the non-coach members of a team."---Mike Lorence, TQM Facilitator, Abbott Laboratories.
"An excellent book, thorough and complete. I wouldn't add anything more."---Fred Wieland, Efficiency Analyst, Woodbridge Corporation.
"Nice piece of work."---Denise Tennant, Clinical Applications, Mayo Clinic.
"It's great! This is an intelligent and sensitive guide to creating an effective and nurturing workplace, for coaches and team members alike."---Joan Gleckler, business analyst.
"I will be using the book with my group . . . with your text as the study of facilitation."---Charles Blanton, Program Chair, Deming Study Group of Dallas.
"This little book packs a lot of power in its small size, which makes it very handy for busy managers and employees. It is easy to read---full of good tips, great examples and a healthy dose of humor."---Barbara Taylor, Executive Director, The Institute for Management Excellence.
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