Driving Retail Transformation : How to Navigate Disruption and Change

‘Essential reading for any retail leader’ – Paula Bobbett, Chief Digital Officer, Boots UK

The pace of change in retail is accelerating. Will you be a passenger, or the driver?

Retail leaders face disruption on every side: rapidly changing consumer habits, a fiercely competitive and dynamic environment, market volatility and more. But transforming in response, while necessary, is easier said than done.

Driving Retail Transformation gives you the strategies and techniques you need to lead your organization through the journey of transformation in an age of uncertainty.

Discover the ‘how’ of transformation through a flexible framework that can be applied to any type of retail change, and at all stages of the journey. Overcome the common challenges and avoid the critical mistakes that derail so many transformation initiatives. Featuring road-tested practical tools and techniques, Driving Retail Transformation allows retail leaders to accelerate progress, deliver successful business transformation and build a better future for customers, colleagues and the business.

‘Like condensing a whole degree in strategic change management into one book’- Joe Murray, Former CEO, Internet Fusion Group, Worldstores

Oliver Banks is an expert consultant working with senior leaders to transform retail businesses and operations. One of the most influential voices in retail, Oliver is a LinkedIn Top Voice, host of the Retail Transformation Show podcast and keynote speaker, and advises on navigating transformation and the ever-evolving world of retail.

Oliver Banks helps retail leaders to drive transformation and realize their strategies and goals. He’s the founder of consultancy OB&Co and helps retailers and brands to deliver change to increase customer experience and profitability.
Originally a Chartered Engineer and cocktail mixologist, he blends a logical, systematic approach with energy and left-field thinking.
Formerly at UK retail giant Tesco, he led multiple change programmes, increasing effectiveness and efficiency across stores, online operations and the supply chain.
Since founding OB&Co, Banks has kick-started transformation projects with global retailers and brands, including creating new propositions, unlocking revenue streams, expanding internationally, integrating acquisitions and defining ideal operating models. Collectively, these initiatives have delivered over £100m of new annual profits.
One of the world’s top retail influencers, a LinkedIn Top Voice for retail and host of the Retail Transformation Show podcast, he delivers keynotes and consults on navigating transformation and the ever-evolving retail trends to guide retail leaders.