The Dynamics of Inculcating the Root Cause Mentality

Organizational and Personal Changes Which MUST Occur to Enable True Root Cause Discovery.

This book is challenging, 145 page document exploring the organizational dynamics involved in attempting to ingrain a Root Cause MENTALITY throughout an organization. The titles of its chapters are revealing: The Most Important Criteria for Root Cause Discovery-Your ATTITUDE; Buried Under a Cloud of Nonsense; Outside-In Versus Inside-Out - The 2 Forms of Root Cause Discovery;The Mother Source as the Driver of Inculcation; Small, Firm Steps. This book forms the basis for Failsafe's LIGHTHOUSE initiative.

Although I have tried my best to shed some light on the subject of root cause discovery in these pages, I would not dare suggest that my comments and suggestions are flawless or comprehensive. Any inference to the contrary is incorrect.

I have written this book for two reasons. First, writing helps clarify my thouhgts. In this respect, I never know how little I know until I write about it. On the other hand, I never know how much I know until I write either! It was necessary for me to learn more about root cause discovery. Writing about it has helped me learn more.

Secondly, as I age and encounter more of life's experiences, I am becoming more and more aware of "that which I am being taught" and thus obligated to share. In this respect, I suppose all of us are being taught something unique and valuable -- something that we ought to share. That's how this book should be read -- as one person's attempt to share what he has been taught about root cause discovery.

Finally, a word about the bibical quote on the facing page (of the actual book). When I was searching for a scriptural reference to help capture the essence of this book, I came across Genesis 1:3, along with a drawing of the sunrise. The drawing jumped out at me because of the pleasure I personally obtain in witnessing a sunrise -- especially in a mountainous setting. It reminded me of the Genesis reading, where God said "Let there be Light.." Then, I realized that much of this book is about "light." I also realized that much of it is about separating light from darkness.

But, so that there are no mis-understandings, please recognize that it is not this book which I am holding up as the "light," but rather the Biblical truth which states that "light is good," and that God has already separated it from darkness.