The Dynamism of Stakeholder Engagement: A Case Study of the Aviation Industry

Large infrastructure projects generally involve multiple stakeholders such as government parties, local communities, and private organizations. New projects can create tensions between different stakeholder groups because different groups naturally have different interests and opinions. This book offers a view of how stakeholders are able to influence the project management’s decision‐making process as the project proceeds from the investment preparation phase, to the project execution phase, and on to the operations phase through various methods such as protests, legal battles, and even illegal activities. This book provides multiple case studies in aviation industry reflecting how large projects create dynamic contexts for stakeholder management and stakeholder behaviour as the project moves through different phases of its lifecycle.

Robbert Kivits is the Associate Head of School for Quality Assurance and Associate Professor of Project Management at Coventry University (UK). He has extensive knowledge and practical experience in project management, policy analysis, social network analysis, stakeholder analysis, modelling and statistics. Additionally, he has experience working in and across multiple industries, including infrastructure, social services innovation, construction, mining, the energy and telecommunications industries, as well as higher education sector in Australia.

Sukanlaya Sawang is the Associate Dean for Global Engagement, and Professor of Entrepreneurship, at the Faculty of Business and Law at Coventry University (UK). Her research primarily focuses on psychology aspects of entrepreneurship and innovation management. She has an extensive array of quality research publications in this area, experience in managing large research grants, and a strong collaborative research background with international scholars.