Synopsis
E-business is an innovation that brings with it new ways of dealing with customers and business partners, new revenue streams, new ways of processing information, new organization structures, new skill sets, electronic supply chains, new standards and policies, new collaborations, the need for adaptable business strategies and effective management of associated changes. However, e-business and change management have often been addressed as separate issues by organizations, often leading to disappointing results. E-Business Innovation and Change Management addresses e-business innovation and change management issues. It provides an understanding of the interdependence and synergy between the two issues and that a holistic approach is imperative for organizations to survive in this new economy and achieve a competitive advantage. The book includes chapters from leading academics around the world on change management, which has bee identified as an important barrier to e-business success.
About the Author
Mohini Singh is Associate Professor of Information Technology and E-Business in the School of Business Information Technology. She earned her PhD in New Technology Management from Monash University, and has published widely in the areas of E-Business and New Technology and Innovation Management. Her publications comprise books, book chapters, journal and conference papers. Her presentations include keynote addresses and conference presentations at national, international and industry forums. She is the principal editor of 'E-Commerce Diffusion: Strategies and Challenges' Heidelberg Press, Australia; and 'E-Business Innovation and Change Management', IDEA Group Publishing, USA. She serves as a member on the editorial boards of the Journal of Electronic Commerce Research, Journal of Research and Practice in Information Technology, The Journal of Education Computing Research, and Cross Cultural Management and International Journal. Mohini was the founding director of the E-Commerce Research Unit at Victoria University (1998 - 2000). She supervises PhD, DBA and Masters by research students and teaches in the Master of E-Business program. Her research interests are in the areas of e-business management strategies, B2B e-business issues, virtual communities, reverse logistics and IT innovation management. Mohini has also taught in the Master of Information Systems, MBA and DBA programs at Victoria University and MBA at the IESEG Graduate School, Catholic University, France.
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