EAP Critical Incident Response: A Multi-Systemic Resiliency Approach

Employee and organizational rebound from the impact of a critical incident, does not wait around for Employee Assistance Professionals to arrive onsite. The trajectory of resilience has already started. Actions designed to stabilize and restore safety have already commenced. EAP professionals must deliver their crisis intervention approach to complement these culturally sound, restorative actions. EAP CIR is a process that supports and respects these often fragile systems. It strengthens their interconnectivity and mobilizes one to draw upon their resilience building attributes. This book presents all the necessary components to deliver successful EAP Critical Incident Response based on the research in Resilience.

Robert Intveld, LCSW, CEAP has provided EAP Critical Incident Response for over 25 years around the country. Robert has received the Special Recognition Award from the Employee Assistance Professional Association for his work in EAP response and citations from his work at Columbine H.S., Oklahoma City, 9/11 in NYC, Newtown, Ct, Hurricane Sandy and other incidents both large and small. Robert serves on the Employee Assistance Professional Association's Workplace Disaster Preparedness Panel.