Eat THAT Cookie!: Make Workplace Positivity Pay Off.For Individuals, Teams, and Organizations. This item is unavailable.Eat THAT Cookie!: Make Workplace Positivity Pay Off.For Individuals, Teams, and Organizations

For Bulk order inquiries, please contact huronpublishing@hcg.com

American Journal of Nursing 2010 Book of the Year Award Winner!<P>Make Workplace Positivity Pay Off ... For Individuals, Teams and Organizations<P>Is it possible to create a positive workforce in negative times?<P>Yes, it is, says speaker, strategist and consultant Liz Jazwiec, RN. But first you have to get real about how tough a job in healthcare really is. About the negative things you and your staff members do to make it even tougher.<P>In her book, Eat THAT Cookie! How Workplace Positivity Pays Off...For Individuals, Teams and Organizations, Liz gets real about all that and more. In her darkly humorous, ever-so-slightly sarcastic style -after all she was an ER nurse - she builds a case for the powerful benefits of a positive workplace. (Hint: better patient service, improved efficiencies and lower employee turnover all make the list.)<P>Funny, inspiring and relatable, Eat THAT Cookie! is packed with realistic, down-to-earth tactics leaders can use right now to infuse positivity into their culture.<P>Why hokeyness - in the form of giant smiley face cookies and no-negativity days - actually works. Readers will learn:<P> How to decree and enforce mandatory fun so that it s really, well, fun<BR>Guidelines for doing celebrations the right way<BR>Strategies for dealing with queens, poisoners, complainers and other problem people<BR>How not to succumb to process paralysis<BR>Why victim thinking is so destructive, and how to eliminate it from the organization<BR>How to stop judging shoe-heel smashers, pants unzippers, and other irritating patients<P>For the first 18 years of my career I used to say that if we could just get some decent patients I would love my work! says Liz. But the perfect clientele doesn t exist. And guess what? I can have a good day anyway. I ve found that happiness is a decision anywhere, any time, in any economy.<P>Put the tips in Eat THAT Cookie! into practice, you ll be amazed by the rapid improvements you see in your organization - in terms of energy, focus, productivity and yes, happiness.

Liz Jazwiec is a nationally renowned speaker, strategist and consultant who has shared her passion for leadership, engagement and service with audiences across the country. She s also been a longtime hospital officer who helped raise service scores at Chicago, Illinois Holly Cross Hospital from the 5th to the 99th percentile in just a few years. Her work as vice president of patient care and as the director of emergency services was one of the key reasons Holy Cross won Fortune Magazine s Enterprise Award for Best Business Practices in 1996. Today, she uses that expertise to inspire other organizations interested in building a culture where excellence is driven by strong leaders and engaged employees. Many audiences describe Liz s presentations as uplifting, motivational and fun. However they also clearly respect her practical and experience-based style. You re sure to enjoy her creative and viable suggestions for addressing some of the difficult issues facing organizations today.