How To Eat An Elephant: A Slice-by-slice Guide To Total Quality Management - Third Edition

John Gilbert

ISBN 10: 1903500117 / ISBN 13: 9781903500118

Published by Liverpool Business Pub, 2004

About this Item

3rd edition. 212 pages. 8.25x5.75x0.75 inches. In Stock.

Seller Inventory # x-1903500117

Bibliographic Details

• Title: How To Eat An Elephant: A Slice-by-slice Guide To Total Quality Management - Third Edition
• Publisher: Liverpool Business Pub
• Publication Date: 2004
• Language: English
• ISBN 10: 1903500117
• ISBN 13: 9781903500118
• Binding: Paperback
• Edition: 3rd Edition
• Condition: Brand New
• Weight: 0.3 kilograms

About this title

Synopsis

The enormous challenge of implementing Total Quality Management -- the continuous improvement of all aspects of an organisation -- has been likened in scale to the task of eating an elephant. It cannot be done with one bite, but requires the elephant to be divided into digestible slices. So too with Total Quality Management: implementing improvement in any organisation requires a step-by-step (or slice-by-slice) approach. This easy to read, practical and entertaining book details some 96 topics, or 'slices', essential for the successful introduction and maintenance of Total Quality Management and a Total Quality Culture in any organisation. READERSHIP: Students and organisations practising or introducing total quality management.