Effective Communication: Listening, Presenting, Giving Feedback (DK Essential Managers)

DK Essential Managers: Effective Communication is the visual guide that gives you all the know-how you need to be a more effective manager.

Now newly updated with an all-new graphic approach to explaining key techniques and skills, the best-selling DK Essential Managers: Effective Communication features:

• A practical, "how-to" approach teaches you the information and skills to succeed.
• Step-by-step instructions, tips, checklists, and "Ask yourself" features show you how to plan a speech, select the right visual support, and use body language.
• Tables, illustrations, "in-focus" panels, and real-life case studies show you what to do in particular situations.

DK Essential Managers: Effective Communication not only shows you how to understand your audience and communicate strategically, but also explains how to discover which delivery approach is right for you. Learn all you need to develop confidence, listen effectively, and give and receive feedback with DK Essential Managers: Effective Communication.

About DK Essential Managers: The DK Essential Managers series covers a range of business and management topics and have sold more than 1.9 million copies worldwide. Each guide is clearly presented for ease of reference, with visual pointers, tips, and graphics. The handy pocket format slips easily into a briefcase or portfolio.

DK Publishing was founded in London in 1974 and is now the world's leading illustrated reference publisher and part of Penguin Random House, formed on July 1, 2013. DK publishes highly visual, photographic nonfiction for adults and children, and produces content for consumers in more than 87 countries and 62 languages, with offices in Delhi, London, Melbourne, Munich, New York, and Toronto. DK's aim is to inform, enrich, and entertain readers of all ages, and everything DK publishes, whether print or digital, embodies the unique DK design approach. DK brings unrivaled clarity to a wide range of topics with a unique combination of words and pictures, put together to spectacular effect. It has a reputation for innovation in design for both print and digital products. DK's adult range spans travel—including the award-winning DK Eyewitness Travel Guides—history, science, nature, sport, gardening, cookery, and parenting. DK's extensive children's list showcases a fantastic store of information for children, toddlers, and babies. DK covers everything from animals and the human body, to homework help and craft activities, together with an impressive list of licensing titles, including the bestselling LEGObooks. DK acts as the parent company for Alpha Books, publisher of the Idiot's Guides series and Prima Games, video gaming publishers, as well as the award-winning travel publisher Rough Guides.