Effective Human Relations in Organizations

The Eighth Edition relies on the Total Person approach to prepare students for the workplace by highlighting disparate factors such as phsycial fitness, self-awareness, emotional control, integrity, and values orientation.

• The text looks at diversity in the workplace as a broad concept encompassing more than just race, ethnicity, and nationality—such as age, income level, education, and different styles of communication.

Barry L. Reece is Professor Emeritus at Virginia Polytechnic Institute and State University. He received his Ed.D. from the University of Nebraska. Dr. Reece has been actively involved in teaching, research, consulting, and designing training programs throughout the past three decades. He has conducted more than 500 workshops and seminars devoted to leadership, human relations, communications, sales, customer service, and small business operations. He has received the Excellence in Teaching Award for classroom teaching at Virginia Tech and the Trainer of the Year Award presented by the Valleys of Virginia Chapter of the American Society for Training and Development. Dr. Reece has contributed to numerous journals and is author or co-author of thirty books. He has served as a consultant to Lowe's Companies, Inc., First Union, WLR Foods, Kinney Shoe Corporation, and numerous other profit and not-for-profit organizations.

Rhonda Brandt teaches interpersonal and business communications, human resources management, and various related courses in the Business and Marketing Division of Ozarks Technical Community College in Springfield, Missouri.. She received her bachelor's degree in business education with vocational certification from the University of Northern Iowa and a master's degree in Practical Arts and Vocational/Technical Education from the University of Missouri. She has served as a faculty member at Hawkeye Community College and Administrative Support Department Chair at Springfield College. Because of the tremendous demand for Internet-based educational resources, Rhonda is currently planning two new online courses and hopes to be able to teach the Human Relations course online in the near future. Rhonda continues to conduct workshops and seminars for teachers, small businesses, and large corporations throughout the nation, just as she has done for more than twenty-five years.