The Effective Supervisor's Handbook

Covers the supervisor's role, the transition from worker, teamwork, employee selection, communication, leadership, discipline, performance appraisals, employee counseling, and time management

"This AMACOM classic problem solver will help first-line managers meet the growing demands of their work. It provides comprehensive answers, practical advice, proven procedures, and workable programs that can make supervising easier, more effective, and rewarding. Readers will learn how to:

* make the transition from worker to supervisor *

hire good people * work with subordinates *

improve communication skills * set up appraisal

and disciplinary procedures * manage personal

time and stress"