Effects of Visual Training and Visual Aids: An Action Research on the Performance of New Workers on a Wood Products Assembly Line

On-the-job training (OJT) can be among the most effective ways of training workers because of its direct focus on tackling workplace challenges. However, the problem was that the effects of visual training techniques to supplement this training were not well realized. This is an important issue for companies seeking the most effective training methods for assembly tasks. This research was to determine the effects of two visual methods, a pre-work videos training session and a large graphic sign illustrating assembly procedures. The research question was how these supplemental methods affected the performance of assembly trainees in comparision to unstructured OJT alone. The theoritical bases of this study were information processing approach and Visual Factory Management. This book provides a model for conducting workplace research.

Chong Tek Aik, a learner-practitioner, has more than 20 years of experience in industrial management. He received a BS in Business Administration from New York University, an MBA in Finance from City University of New York (Baruch College), and later a Ph.D. degree in Applied Management and Decision Sciences from Walden University. His research interests include visual factory management, workplace performance improvement, instructional technology, and interactive learning environments design. He may be reached at caik@waldenu.edu.