Ego, Authority, Failure: Using Emotional Intelligence like a Hostage Negotiator to Succeed as a Leader — 2nd Edition
Language: English
Published by The Black Swan Group Press, 2022
- Softcover
- Used
Seller: WorldofBooks, Goring-By-Sea, WS, United KingdomWorldofBooks
AbeBooks seller since March 16, 2007
Condition: Used - Very good
US$ 15.32
Quantity: 2 available
Add to basketItem description from seller
The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged.
Seller Inventory # GOR013194055
- Title
- Ego, Authority, Failure: Using Emotional Intelligence like a Hostage Negotiator to Succeed as a Leader — 2nd Edition
- Author
- Gaunt, Derek
- Publisher
- The Black Swan Group Press
- Publication year
- 2022
- Condition
- Very Good
- Binding
- Paperback
- Language
- English
- ISBN 10
- 1544526849
- ISBN 13
- 9781544526843
- Item weight
- 358 grams
A Gallup study found that 50 percent of resigning employees did so "to get away from their manager." Those who stay with poor managers become disengaged, creating a negative work environment that costs US companies billions in lost productivity each year.
In the twenty-first century, it takes more than technical skills to be an effective manager. Productive work environments also require tactical empathy—the same fundamental skill that forms the basis of hostage negotiator leadership (HNL)—forging the quick empathetic bonds that are vital to a highly productive workplace.
Inside this book, you'll learn twelve easy-to-execute skills you can put into action right away, shifting your leadership presence from a constant struggle to a confident competitive advantage.
With plenty of cautionary tales about the damage that unchecked ego and authority can wreak in any organization, Ego, Authority, Failure can help you change that story, providing actionable techniques for a solid foundation of trust-based influence that can motivate and inspire.
"Synopsis" may belong to another edition of this title.
About the Author
A twenty-nine-year law enforcement veteran, Derek spent the majority of his career as a member and leader of hostage negotiation teams, becoming one of the most respected hostage negotiation leaders in the Washington, DC, metropolitan area. Derek has conducted leadership training around the world, teaching leaders how to leverage hostage negotiation practices and principles for immediate results.
"About the title" may belong to another edition of this title.
WorldofBooks
Goring-By-Sea, WS, United Kingdom
AbeBooks seller since March 16, 2007
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