Emerging Trends and Innovations in Financial Services

The financial services industry is undergoing a major transformation driven by rapid technological advancements and evolving consumer expectations. Innovations are reshaping how financial institutions operate, make decisions, and engage with customers. These changes have far-reaching implications for market structures, personal finance management, and the overall accessibility of financial services. Understanding these emerging trends is essential for ensuring that financial systems remain efficient, inclusive, and resilient in an increasingly digital future. Emerging Trends and Innovations in Financial Services: A Futurology Perspective explores the state-of-the-art advancements influencing the financial industry heading forward. It offers a thorough grasp of how technology is altering the financial services industry and offers insight into the opportunities and problems that lie ahead by looking at these developing trends. Covering topics such as archival data, market dynamics, and sustainability, this book is an excellent resource for researchers, academicians, industry professionals, policymakers, regulators, and more.

Dr. Chin-Hong Puah is an Associate Professor cum Deputy Dean at the UNIMAS Business School, Universiti Malaysia Sarawak (UNIMAS). He obtained his PhD degree majoring in Financial Economics. Puah has been actively involved in Macroeconomics and Monetary Economics areas since 2000. Until now, he received more than 40 research grants and consultancy projects with totaling amount more than RM7 million. At present, he has published more than 80 referred journal articles in various international journals. He received several academic awards from UNIMAS which include the Best Researcher Award, Anugerah Ahli Akademik Harapan, Young Researcher Award, Highest Impact Factor Journal Article Award (Social Sciences Category) and Best Teaching Award; several Best Paper Awards and Gold Medal Awards in international conferences and research exhibitions. He is also an Associate Managing Editor for International Journal of Business and Society (IJBS) that is now indexed in SCOPUS and Thomson Reuters Emerging Sources Citation Index (ESCI).