Emotional Intelligence: 50 Lessons on Knowing Who You're Dealing With (Joe Serio's Get the Nerve Series)

Stress inhibits creativity and innovation, leads to a variety of illnesses, and cripples teams. One of the most important tools you can provide your people is an effective way to bounce back from adversity and failure. Being resilient is the single-most-critical survival skill for when things go wrong…and they will go wrong. As a leader, you get to infuse your people with confidence and the tools to face and conquer any challenge. Being Resilient presents a treasure trove of tools and techniques for transforming stress into positive energy for reframing problems, creating a roadmap, and getting through difficult times.

Dr. Joe Serio is leadership trainer and conference keynote speaker who helps people overcome barriers and improve performance. He is the founder of Joe Serio Enterprises (www.JoeSerio.com), Government Leadership Training (GLTtraining.com), and Law Enforcement Development Training (www.LEDtraining.com), through which he provides leadership keynotes, trainings, and retreats to different organizations. He is also the co-founder of The Healthy Dispatcher (www.thehealthydispatcher.com), which provides wellness training to 9-1-1 dispatchers.