Emotions, Technology, and Design

Emotional design explicitly addresses the emotional relationship between the objects and the subjects of design―in this book, the objects are technologies, and the subjects are technology users. The first section delves into the philosophy and theory of emotional design to provide a foundation for the rest of the book, which goes on to discuss emotional design principles, the design and use of emoticons, and then intelligent agents in a variety of settings. A conclusion chapter covers future research and directions. Emotions, Technology, and Design provides a thorough look at how technology design affects emotions and how to use that understanding to in practical applications.

• Discusses the role of culture, trust, and identity in empathetic technology
• Presents a framework for using sound to elicit positive emotional responses
• Details the emotional use of color in design
• Explores the use of emoticons, earcons, and tactons
• Addresses the emotional design specific to agent-based environments

Sharon Tettegah is a Professor in the Department of Teaching and Learning at the University of Nevada, Las Vegas and Former Program Chair of Digital Environments for Learning, Teaching and Agency in the College of Education, at the University of Illinois, at Urbana Champaign. She has an appointment in the Cognitive Neuroscience in Bio-Intelligence at the Beckman Institute for Advanced Science and Technology. In addition, she is a Research Scientist and affiliate at the National Center for Supercomputing Applications (NCSA). Her research centers on the intersection of STEM learning, Emotions, Equity and Social justice. She was also a Program Director in 2010-2012 at the National Science Foundation where she managed five programs in the Directorates of Education and Human Resources, Computer and Information Science and Engineering and including a NSF cross-cutting program on Science, Engineering, Education for Sustainability (SEES). She is also the Series Editor for Emotions and Technology with Elsevier, Academic Psychology Division.

Safiya Umoja Noble is an Assistant Professor in the Department of Information Studies in the Graduate School of Education and Information Studies at UCLA where she conducts research in socio-cultural informatics; including feminist, historical and political-economic perspectives on computing platforms and software in the public interest. Her research is at the intersection of culture and technology in the design and use of applications on the Internet.