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Bibliographic Details

Title: Employee Engagement: A Roadmap for Creating Profits, Optimizing Performance, and Increasing Loyalty
Publisher: Jossey-Bass
Publication Date: 2009
Language: English
ISBN 10: 0470388153
ISBN 13: 9780470388150
Binding: Hardcover
Condition: good

About this title

Synopsis

"If you think you know everything it takes to attain associate/employee engagement, put yourself to the test. This book provides a holistic approach to engagement that will create the competitive edge required to succeed in this economy."
--Sharon S. Bilgischer, senior manager, logistics global talent, curriculum and documentation, Wal-Mart Stores, Inc.

There is clear and mounting evidence that employee engagement keenly correlates to individual, group, and corporate performance in areas such as retention, productivity, customer service, and loyalty. This timely treatment provides a comprehensive framework, language, and process that genuinely connects "People" strategy with "Business" strategy. It offers a research-based blueprint for looking at employee engagement with the same regularity and importance as any other aspect of the organization.

About the Author

Brad Federman is the president of Performancepoint, LLC., a leading performance improvement company. Formerly he was executive vice president of Novations, a management training and consulting firm that focused on leadership, development, selection, and retention issues for Fortune 1000 companies. To learn more about Employee Egagement go to www.engagementleader.com.

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Acirassi Books Ltd.
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