Employee Management and Customer Service in the Retail Industry
Language: English
Published by John Wiley & Sons Inc, 2005
- Softcover
- New

Seller: Revaluation Books, Exeter, United KingdomRevaluation Books
AbeBooks seller since January 6, 2003
Condition: New
US$ 290.22
Quantity: 2 available
Add to basketItem description from seller
Seller Inventory # x-047172324X
- Title
- Employee Management and Customer Service in the Retail Industry
- Author
- Heil, Gary/ Thomas, Chris
- Publisher
- John Wiley & Sons Inc
- Publication year
- 2005
- Condition
- Brand New
- Binding
- Paperback
- Language
- English
- ISBN 10
- 047172324X
- ISBN 13
- 9780471723240
- Item weight
- 0.39 kilograms
"Synopsis" may belong to another edition of this title.
About the Author
Gary Heil is an educator, business consultant, and expert on leadership, service quality, and change management. Founder of The Center for Innovative Leadership, Heil is a highly regarded speaker and frequent commentator on radio and television and has served on the Board of Examiners for the Malcolm Baldrige Quality Award. He is also the coauthor of Maslow on Management and Leadership and the Customer Revolution.
Chris Thomas is a professional writer from Boise, Idaho.
"About the title" may belong to another edition of this title.
Revaluation Books
Exeter, United Kingdom
AbeBooks seller since January 6, 2003
Shipping rates from United Kingdom to U.S.A.
| Item | 7 to 14 business days | 2 to 3 business days |
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| First item | US$ 13.60 | US$ 34.00 |
Payment methods
Seller's business information
Edward Bowditch Ltd
Exstowe, Exton
Exeter, United Kingdom EX3 0PP
Terms of sale
Legal entity name: Edward Bowditch Ltd
Legal entity form: Limited company
Business correspondence address: Exstowe, Exton, Exeter, EX3 0PP
Company registration number: 04916632
VAT registration: GB834241546
Authorised representative: Mr. E. Bowditch
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