Employee Management and Customer Service in the Retail Industry
Language: English
Published by Wiley, 2005
- Softcover
- Used
Seller: Orion Tech, Kingwood, TX, U.S.A.Orion Tech
AbeBooks seller since February 18, 2015
Condition: Used - Good
US$ 72.27
Quantity: 1 available
Add to basketSeller Inventory # 047172324X-3-35990469
- Title
- Employee Management and Customer Service in the Retail Industry
- Author
- Thomas, Chris; Heil, Gary
- Publisher
- Wiley
- Publication year
- 2005
- Condition
- Good
- Binding
- paperback
- Language
- English
- ISBN 10
- 047172324X
- ISBN 13
- 9780471723240
- Item weight
- 13 ounces
- Dimensions
- 7x0x9
"Synopsis" may belong to another edition of this title.
About the Author
Gary Heil is an educator, business consultant, and expert on leadership, service quality, and change management. Founder of The Center for Innovative Leadership, Heil is a highly regarded speaker and frequent commentator on radio and television and has served on the Board of Examiners for the Malcolm Baldrige Quality Award. He is also the coauthor of Maslow on Management and Leadership and the Customer Revolution.
Chris Thomas is a professional writer from Boise, Idaho.
"About the title" may belong to another edition of this title.
Orion Tech
Kingwood, TX, U.S.A.
AbeBooks seller since February 18, 2015
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Seller's business information
Orion Tech
6110 Royal Point Court
Kingwood, TX U.S.A. 77345
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