Empowering Employees Through Basic Skill Training: A Guide to Preparing Employees for Quality Improvement

Explains how to provide employees with solid communication and language skills that will enhance their ability to make decisions, articulate problems, and function as team members. Also covers the computation skills and basic math necessary to perform statistical process control. Includes two extensive case studies. The CiP shows the title as Basic Skills Training: A Guide to Preparing Employees for Quality Improvement. Annotation c. by Book News, Inc., Portland, Or.

Marcia Weaver is principal and owner of The Foundation Group, a consulting firm in Glendale, CA. She has worked with many organizations in evaluating survey feedback, executive development, conflict management, team building, and design and implementation of customized training programs. Weaver holds a M.A. degree from the University of San Francisco.