Encountering the Chinese: A Guide for Americans (The Interact Series)

As the economic and diplomatic climates in China have changed, Chinese and Americans are interacting with each other more and more. Encountering the Chinese: A Guide for Americans presents a straightforward, practical and sensitive cross-cultural analysis of a complex culture and people. Authors Hu Wenzhong and Cornelius Grove provide a comprehensive cross-cultural guide to Chinese cultural, along with insights on how best to communicate and interact with Chinese people in both business and social contexts.Encountering the Chinese provides fundamental information on basic Chinese values and cultural norms, identifying cross-cultural factors that often lead to failed business negotiations and misunderstandings. The advice and skills in this book enable Westerners and the Chinese to establish more effective and rewarding relationships, inside and outside of the People's Republic of China.Encountering the Chinese is an insightful book with the practical cross-cultural analysis of Chinese culture. The book's intention is to decrease anxiety and make things easier for Americans interacting with Chinese. It is neatly structured, and the language is kept as simple as possible with a friendly tone.-Hongmei Pang, visiting scholar, Department of Applied Linguistics and ESL at Georgia State UniversityEncountering the Chinese literally transformed my life. You see, when I first arrived in Taiyuan (Shanxi Province), China, I never expected to have a tremendous culture shock-I thought I was 'prepared' to live in China, but just the opposite happened. I was looking for any excuse to return home to my comfortable life in Mexico. Fortunately, an American friend lent me a book that helped her adapt to China, [Encountering the Chinese].The book became my companion, as I read it every day for about a month. It helped me understand the aspects of daily life that I was experiencing . . . [T]hanks to my gradual understanding of Chinese culture, I became interested in China and decided to make this country my home. [T]hank you for sharing your experiences in the book. I am sure that it has made a difference in many other expatriates' lives who are now living in China! It definitely changed mine.-Victor Garza, Dragon International Communication Consulting, Hangzhou, ChinaContentsAcknowledgmentsPrefaceIntroduction to the Second EditionIntroduction to the First Edition1 A Brief Background to the Chinese Way of LifePart I: Advice for Americans Interacting with the Chinese2 Chinese Titles and Forms of Address3 Greetings, Conversations, and Farewells4 Chinese-Style Dining5 Appointments, Visiting, and Time Use6 Chinese Modesty and Humility7 Making Friends with the Chinese8 Education and Training Among the Chinese9 Negotiating and Institutional Decision Making10 The Concept of Face in Chinese-American InteractionPart II: Advice for Americans Living and Working in the PRCAppendix A: Glossary of Chinese TermsAppendix B: Chinese Titles and Forms of AddressRecommended Readings

Hu Wenzhong, Ph.D., of the Beijing Foreign Studies University, is also president of the China Association for Intercultural Communication and Fellow of the International Academy for Intercultural Research.Cornelius Grove, Ph.D., is the founder of Grovewell LLC, providing leadership development, executive coaching, team performance, and strategic consulting services to individuals and businesses in the international marketplace. He has authored numerous books and articles, including coauthoring Randomia Balloon Factory, the cultural diversity training game. Visit his website at www.Grovewell.com.